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Tag Name "Customer" (422)

Page 6 of 18
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Respond to your customer's dissatisfactions with precision and power.
Michael J. Silverstein
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If you do something extraordinary for your customer you will never be forgotten. Customer service heroes get remembered, but legends never die.
Eric Lander
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Yes, e-commerce is a strange situation for an old guy like me. You can buy a TV online, OK, but to buy a dress or shoes? Ugh. The customer has to go back to the store and breathe and smell and have a good time. Because shopping is a good time - like going to a nice restaurant.
Max Azria
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Inside an organization there are only cost centers. The only profit center is a customer whose check has not bounced.
Peter Drucker
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Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying process.
Marc Ostrofsky
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Demonstrate to your customer the difference between price and cost. The price is what it takes to purchase the item. The cost is the amount the customer eventually pays. They are not the same.
Brian Tracy
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The fundamental issue is: In the world of the Internet, is there a place for a packager of services? Does the customer want to go surf the Net and go to every one of 50,000 Web sites? Or will people pay a reasonable amount for somebody to go out and preselect and package what they want? My guess is they will both coexist.
Lou Gerstner
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I'm trying to think of other ones. Oh, yeah, I'd say - somebody would buy something and we'd say, and because you are our hundredth customer today, you get a free paperback.
Steve Martin
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The sale begins when the customer says yes.
Harvey Mackay
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
Jeffrey Gitomer
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A brand is essentially a container for a customer’s complete experience with the product or company.
Sergio Zyman
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Quality planning consists of developing the products and processes required to meet customer's needs
Joseph M. Juran
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Your customer is not your user
Clara Shih
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
Jeff Bezos
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I had placed my stick on the table, as I do every evening. It had been specially made to suit my height, to enable me to walk without too much difficulty. As I was standing up, a customer called to me: 'Monsieur, don't forget your pencil.' It was very unkind, but most funny.
Henri de Toulouse-Lautrec
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Customer service. That is what it means.
Jon Jones
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Companies cannot really see beyond their current customer base. They explicitly or implicitly do things to protect their current customers. And the last person to want real change is your customer. This is why most new ideas come from small companies that have nothing to lose.
Nicholas Negroponte
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A customer votes everyday with his dollar. Our job is make sure he votes for us.
Henry Ford
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But most automotive dealerships are set up for customer acquisition - which is crazy when you consider the average cost of customer acquisition is $1,000 or more.
Arthur Middleton Hughes
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The customer is the immediate jewel of our souls. Him we flatter, him we feast, compliment, vote for, and will not contradict.
Ralph Waldo Emerson
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If you wish to prosper, let your customer prosper. When people have learned this lesson, everyone will seek his individual welfare in the general welfare. Then jealousies between man and man, city and city, province and province, nation and nation, will no longer trouble the world.
Frederic Bastiat
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It is only by walking in the digital footsteps of your customer that you can uncover a new landscape of opportunities for engagement as well as a new reality for your business.
Brian Solis
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When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
Jeff Bezos
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Bargain... anything a customer thinks a store is losing money on.
Kin Hubbard
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