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Tag Name "Customer" (424)

Page 5 of 18
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You've got to start with the customer experience and work backwards to the technology. You can't start with the technology and try to figure out where you're going to sell it.
Steve Jobs
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Teaching is the rare profession where the customer isn't always right and needs to be told so appropriately.
John Maeda
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Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer's requirements.
Mark Cuban
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I had rather get a root canal without anesthesia than to call your customer service office for help.
Jon Jones
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Businesses are interacting with consumers to socialize rather than learn about customer expectations to in turn, deliver tangible value, improve product experiences, and invest in long-term relationships.
Brian Solis
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Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
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As with all catalysts, the manager's function is to speed up the reaction between two substances, thus creating the desired end product. Specifically, the manager creates performance in each employee by speeding up the reaction between the employee's talent and the company's goals, and between the employee's talent and the customer's needs.
Marcus Buckingham
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How many chefs when I was a young boy shouted at me during service? All I ever said was Yes, chef. The customer is the most important. If the chef overreacts, fine. At the end of service, you apologize.
Marco Pierre White
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I don't want to pick on Deutsche Bank, but I think the world of the regulated financial conglomerate, it is a strange thing. There is nothing in common between writing checks and running branch offices, issuing credit cards - those are good businesses, but they really have zero in common with M&A advice. They're a different customer.
Ken Moelis
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Any small business owner wears many hats. We [New View Window Cleaning] are the salesman, bookkeeper, scheduler, cleaner, customer complaint department, etc. If you aren't organized and willing to do all these things (at least in the beginning) you are better off working for someone.
Tony Evans
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
Jeffrey Gitomer
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We should never be allowed to forget that it is the customer who, in the end, determines how many people are employed and what sort of wages companies can afford.
Alfred Robens, Baron Robens of Woldingham
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The customer is usually wrong, but statistics indicate that it doesn't pay to tell him so
Aleister Crowley
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Some businesses offer such a lousy customer experience that they are prime candidates for competition from Internet based stores.
Walt Mossberg
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The objective.. is to achieve a comfort level between the cook/artist/performer and the customer/viewer/diner. And if we can achieve that, and the customers are happy and the cooks are happy, then we have a great experience.
Mario Batali
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I worked at Ikea as a customer service rep for two years and loved it.
Amber Riley
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There is no other art medium like tattooing in the world. When the customer comes in with a basic idea, it is up to me to design and translate that idea onto skin. I really appreciate when customers have enough trust in what I can do.
William Webb
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What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.
Edna St. Vincent Millay
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This next nugget of salesmanship cannot be perfected in a single afternoon. However, once you have it mastered, your competition will continuously believe you possess some mystical customer attracting formula
Chris Murray
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The #1 guideline to success is you must be in business for yourself. When you work for someone else, you sell your time at wholesale to your employer, who then re-sells it at retail to the customer.
J. Paul Getty
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No one ever delighted a customer by being 'good enough'.
Ron Kaufman
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The entire customer or user experience - from raising awareness, to buying a product / taking action, to getting customer support - is going digital.
Colleen Jones
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Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.
Peter Drucker
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If you were a customer, would you come back to buy your products or services?
Ron Kaufman
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