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Tag Name "Customer" (422)

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Once you have sold a customer, make sure he is satisfied with your goods. Stay with him until the goods are used up or worn out. Your product may be of such long life that you will never sell him again, but he will sell you and your product to his friends.
William Feather
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The two critical questions to ask are: Who is my customer? and What value am I adding? Unfortunately, many workers cannot answer these questions. They tend to blindly do things, and develop bad habits of doing things over and over for no good reasons.
Bill Capodagli
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The Malcolm Baldrige National Quality Award, which highlights customer satisfaction, workforce empowerment, and increased productivity, has come to symbolize America's commitment to excellence.
William J. Clinton
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No amount of advertising can repair the damage done by failing to properly address a customer's concern.
Albert Houtum-Schindler
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When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just acquired a customer for life.
Albert Houtum-Schindler
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The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
Jeff Bezos
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If you're not serving the customer, your job is to be serving someone who is.
Jan Carlzon
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Remember that, in the end, the customer doesn't know, or care, if you are small or large as an organization - she or he only focuses on the garment hanging on the rail in the store.
Giorgio Armani
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Only a few businesses will succeed by having the lowest price, so most will need a strategy that includes customer services.
Bill Gates
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I did work at a mall in college - I think retail/customer service is just one of the most hideous jobs in the world. So I always try to be extra nice when I go into a store. But malls are part of our culture, if you watched any teen comedy in the '80s. it's clear that malls are where we live!
Jayma Mays
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If every customer is using your product correctly, you'll never learn anything interesting about what to do next.
Aaron Levie
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You want to find the really crazy but still somewhat reasonable outliers within the customer ecosystem.
Aaron Levie
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The complaining customer represents a huge opportunity for more business.
Zig Ziglar
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The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.
Aaron Levie
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I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.
Zig Ziglar
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Zappos is a customer service company that just happens to sell shoes.
Tony Hsieh
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Customer conversion is dependent on the right customer conversation.
Rasheed Ogunlaru
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Listen to the customer's complaint and act fast.
Richard Branson
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As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships.
Marc Benioff
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Don't make the mistake of thinking you're Facebook's customer, you're not - you're the product.
Bruce Schneier
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There is one other business where the customer is always wrong and that's the media.
Rush Limbaugh
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Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recommend you.
Stewart Butterfield
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I think of customer service as an offense and not a defense
Gary Vaynerchuk
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There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.
Jeff Bezos
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