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Tag Name "Customer" (423)

Page 16 of 18
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Throughout our history, Microsoft has won by making big, bold bets. I believe that now is not the time to scale back the scope of our ambition or the scale of our investment. While our opportunities are greater than ever, we also face new competitors, faster-moving markets and new customer demands.
Steve Ballmer
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Honesty was a tough customer... Once you started allowing yourself some honesty, it couldn't easily be contained or limited to one part of your life. It was like poison ivy or a bossy houseguest. Once it was there, you couldn't tell it what to do. You had to really fight to keep it from taking over.
Ann Brashares
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The game of business used to be like football: size mattered. Then it changed to basketball: speed and agility. Today, business is more like chess. Customer priorities change continually, and the signals given by these changes are vital clues to the next cycle of growth.
Adrian Slywotzky
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There are a lot of people who touch the customer.
Roger Staubach
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Using the Product Development Waterfall diagram for Customer Development activities is like using a clock to tell the temperature. They both measure something, but not the thing you wanted.
Steve Blank
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Never forget a customer. Never let a customer forget you
Frank Bettger
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If you've got a dirty job, the best way is to help each other and then you'll create this culture of mutual benefit. And then you've got to understand who your customer is and create value for them and so on.
Charles Koch
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The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.
Thomas J. Watson
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Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.
Richard Branson
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I was working in customer service and had a verbally abusive boss. One day, I decided to quit and pursue my acting passion with everything I had. One week after quitting, I booked One Life to Live.
Tika Sumpter
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The purpose of a business is to create a customer.
Peter Drucker
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We're improving and taking our levels of customer satisfaction higher and higher....Our customers are happier than they were before.
Ralph de la Vega
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. Kotter
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In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.
Stephen Covey
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The purpose of a business is to get and keep a customer. Without customers, no amount of engineering wizardry, clever financing, or operations expertise can keep a company going.
Theodore Levitt
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If you deal with every customer in the same way, you will only close 25 to 30 percent of your contacts, because you will only close one personality type. But if you learn how to effectively work with all four personality types, you can conceivably close 100 percent of your contacts.
Rod Nichols
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It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
Henry Ford
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Having your own store is one of the most immediate ways to connect with the customer, to really get to know her and develop a more intimate relationship.
Reed Krakoff
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The job can't be finished only improved to please the customer.
W. Edwards Deming
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If you make the customer a promise... make sure you deliver it.
Merv Griffin
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Never criticize, condemn or complain in a conversation with a customer or prospect.
Brian Tracy
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People will buy anything that is one to a customer.
Sinclair Lewis
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True marketing starts...with the customer, his demographics, his realities, his needs, his values. It does not ask, What do we want to sell? It asks, What does the customer want to buy?
Peter Drucker
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When Henry Ford said, The customer can have a car in any color as long as it's black, he was not joking.
Peter Drucker
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