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Tag Name "Customer" (423)

Page 15 of 18
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Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.
Steve Jobs
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The customer is always right...even when they're wrong.
Jay Samit
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Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.
Jakob Nielsen
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Shops and clubs are very important when you want to change things. And they have a common denominator the customer.
Eddy de Clercq
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Focus on something the customer wants, and then deliver it.
Sam Walton
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
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Marketing is not only much broader than selling, it is not a specialized activity at all. It encompasses the entire business. It is the whole business seen from the point of view of its final result, that is, from the customer's point of view.
Peter Drucker
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Every moment in front of a customer is a gorgeous opportunity to live your values.
Robin Sharma
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
W. Edwards Deming
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Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.
Philip Kotler
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I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the shareholder).
Masaaki Imai
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Express your admiration for the traits, possessions or accomplishments of your customer. Little things mean a lot.
Brian Tracy
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Spinning out of my neuromarketing work where, based on scanning the brains of 2,000 respondents' brains using fMRI, we learned that there's a huge correlation between religion and branding - and thus the way that brands intend to generate customer evangelism are to be constructed.
Martin Lindstrom
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When the customer is wrong it is not a good idea to tell them.
Garrison Wynn
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A customer is never out of warranty, even if his product is.
Seth Godin
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If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.
Jeff Bezos
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Make the customer the hero of your brand's story.
Simon Mainwaring
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You can never go too far wrong by thinking like a customer who’s new to the business.
Richard Branson
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Once you create a loyal customer base, it's tough for a competitor to take that away.
Joseph D Mansueto
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I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.
Jim Cantalupo
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Most customer service people are great. It's that one customer service person from hell that drives me crazy!
Jon Jones
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Customer service is the new marketing.
Derek Sivers
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It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them.
David Yu
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You cant drag people from understanding to action. A customer isnt actually at the last mile if youre the one dragging her to the finish line.
Thomas P.M. Barnett
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