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Tag Name "Customer" (423)

Page 14 of 18
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I feel I'm able to serve my customer by knowing what she or he wants. One of the ways I'm able to do this is through my website, and email: people give me great ideas, tell me what they want, what they don't want. It's really instrumental, and helps me stay in touch with people.
Kathy Ireland
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You always think in terms of customer benefit. You always think, How could I really benefit people at such a high level that they would love to buy my product or service and recommend it to others?
Brian Tracy
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I lost my job as an art salesman. It was the customer's fault. He wanted to buy the wrong paintings.
Vincent Van Gogh
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Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy.
Gary Hamel
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
Jeff Bezos
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Connectivity doesn't just mean you get a lot more chances to deliver messages about customer service and pricing plans. This isn't one-sided. It enables people to talk back.
James Murdoch
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If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.
Thomas G. Stemberg
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It's through neglecting all other values to bring the customer the lowest price that Wal-Mart ended up with such a horrible sex discrimination problem, but that model produces lots and lots of other problems as well, which I think are possibly going to be more difficult to fix.
Liza Featherstone
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At age nine, I got a paper route. Sixty-six papers had to be delivered to sixty-six families every day. I also had to collect thirty cents a week from each customer. I owed the paper twenty cents per customer per week, and got to keep the rest. When I didn't collect, the balance came out of my profit. My average income was six dollars a week.
Lou Holtz
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Don't reinvent the wheel. Focus on winning one customer at a time. Be honest and sincere. Do what's right. There's nothing magical about this. That's been my guiding principle. To make it work, you have to live it every day. Make it your mindset.
Robert Spector
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Make something happen today, before you go home, before the end of the week. Launch that idea, post that post, run that ad, call that customer. Go the edge, that edge you've been holding back from... and do it today. Without waiting for the committee or your boss or the market. Just go.
Seth Godin
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One of the key things that we did at Bank of North Dakota that I worked to try to do with our state economic development is make sure we are customer-service oriented.
John Hoeven
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When you lose a customer, it can be tempting to tell each other, That customer's not very sharp. They just made the wrong decision.
Bill Gates
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My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.
Bill Capodagli
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We want to have a diverse workforce that mirrors our customer base. Diversity of thought, we believe, is crucial to business success. We also are a tech company. And when we look at the skills that we need going forward, software engineers, electrical engineers, strong technology backgrounds, that's key for success as well.
Mary T. Barra
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The golden rule for every business man is this: 'Put yourself in your customer's place.'
Orison Swett Marden
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Learning to see waste and systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries. Lean thinking defines value as 'providing benefit to the customer' anything else is waste.
Eric Ries
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If you turn your back on a customer, you turn your back on success.
Ron Kaufman
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So I think instead of focusing on the competition, focus on the customer.
Scott D. Cook
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My biggest complaint about customer service is that I am put on hold too long.
Jon Jones
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Yesterday, I tried to call Northwest Airlines' customer-service line over a couple of hours. I couldn't get through. The recording said, Due to a high volume of calls Well, you could put it that way - Due to a high volume of calls. Or you could say, Due to an insufficient number of employees...
Jay Nordlinger
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Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.
Tony Hsieh
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When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day who is successful and for what reason.
Gerry Harvey
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Today's customer journey is an iterative, complex, pinball of touchpoints.
David Louis Edelman
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