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Tag Name "Customer" (422)

Page 11 of 18
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I view my own body as a petting zoo. I am the main attraction... And the only customer.
Craig Ferguson
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Your brand is a story unfolding across all customer touch points.
Jonah Sachs
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Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution.
Robert S. Kaplan
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When a customer receives a dish, they get food and design at the same time.
Ferran Adria
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Industry jargon may not be a language your customer understands.
Ron Kaufman
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Most DRM solutions diminish the value of the product by either directly restricting a customer's use or by creating uncertainty.
Gabe Newell
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Treat [the customer] as guests when they come and when they go, whether or not they buy. Give them all that can be given fairly, on the principle that ‘to him that giveth shall be given’. Remember always that the recollection of quality remains long after the price is forgotten. Then your business will prosper by a natural process.
Harry Gordon Selfridge
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People are not good at expressing their frustration. The best way to listen to the customer is through metrics.
Chris Hughes
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The simple act of saying 'thank you' is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.
Simon Mainwaring
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It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does.
Gordon Bethune
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In the South, we tell stories. We tell stories if you're in a sales position, if you're in a retail position, you lure your customer by telling a story. You just do.
Tate Taylor
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Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.
Donald A. Norman
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The customer is never wrong.
Cesar Ritz
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I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.
Sara Blakely
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CEOs must embrace the role of serving as the public face of the company to their customer community and the marketplace at large.
Simon Mainwaring
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Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.
Fred Wilson
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They said I was a valued customer. Now they send me hate mail.
Sophie Kinsella
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The customer moved on long before the industry reacted to what she wanted. She doesn't want to buy things four months in advance, she wants to buy something today and wear it tomorrow. She cares less about seasons and collections and really what she's looking for is price, quality, and convenience.
Tamara Mellon
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Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.
Kevin Stirtz
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Well, I kind of think that the opposite is true. The customer is rarely right. And that is why you must seize the control of the circumstance and dominate every last detail: to guarantee that they're going to have a far better time than they ever would have had if they tried to control it themselves.
Charlie Trotter
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I think the most important thing that a company can do, not just in the customer space but the employee space, is to be completely open and completely honest. Don't pretend that you're doing something that you can not do. There's an old saying in Silicon Valley, It's not a bug. It's a feature.
Paul Saffo
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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig Ziglar
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We built this company from the customer back, not from the company out.
Lou Gerstner
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Most ads are ignored because every customer has a mental filter that evaluates and dismisses both of these languages of Ad-Speak with a single question: What are they not telling me?
Roy H. Williams
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