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Tag Name "Customer" (424)

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What Sam Walton did was to go into one of the most mature industries of all and find a way to make it grow, grow, grow, double-digit, month after month, year after year. He did it by innovation, customer focus, and above all, speed.
Jack Welch
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You‘ve got to start with the customer experience and work back toward the technology - not the other way around.
Steve Jobs
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Customer research produces bland products. We're producing a piece of art.
Michael Arrington
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Customer complaints are the schoolbooks from which we learn.
Lou Gerstner
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The closer you get to your ultimate customer, the more you learn about your business.
Victor Kiam
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I'm not shy about asking the customer, because I want to talk about who she is and what she wants from me.
Victoria Beckham
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The experience would be that a customer would have total access to Burberry across any device, anywhere, and they would get exactly the same feeling of the brand, feeling of the culture, regardless of where, when, how they were accessing the brand.
Angela Ahrendts
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We're taking requests from customers who are looking for certain used copies. We already found 18 to 20 Louis L'Amour books that were on a customer's request list.
Andrew Goodman
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Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations.
Michael Bergdahl
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I always say this to the young chefs and mean it: The customer is excited, he says you are an artist, but we are not, just craftspeople with a little talent. If the chef is an artist, he doesn’t succeed. Why? Because he is inspired today but not tomorrow. We cannot do that.
Andre Soltner
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The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
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The customer is the most important part of the production line.
W. Edwards Deming
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Innovation comes from the producer - not from the customer.
W. Edwards Deming
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
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If what we're really trying to do is stop the spread of HIV, we need to think about the customer.
Amy Lockwood
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By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how to improve their products or services.
Amy Jo Martin
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Customer service will become the primary value added function of every business.
Bill Gates
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One of the ironies of the stock market is the emphasis on activity. Brokers, using terms such as 'marketability' and 'liquidity,' sing the praises of companies with high share turnover... but investors should understand that what is good for the croupier is not good for the customer. A hyperactive stock market is the pick pocket of enterprise.
Warren Buffett
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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Jeff Bezos
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As a retailer, I would ask the customer, What is it you want in life? Whatever answer they give, I would help them to say the correct answer, or the most effective answer, for anyone - feeling good.
Wayne Dyer
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If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
Jeff Bezos
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Put yourself in your customer's place.
Orison Swett Marden
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Saying you taught it but the student didn't learn it is like saying you sold it but the customer didn't buy it.
Alfie Kohn
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I have a three-legged milk stool in my office perched on top of a cabinet. It is a great symbol for how to succeed in business. There are three legs: Take care of the customer, have a little fun, make a little money. If you don't do that, it doesn't work, but if you do, it comes together easily.
Larry H. Miller
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