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Tag Name "Customers" (1024)

Page 7 of 43
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Listen to your customers, not your competitors.
Joel Spolsky
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Customer service should not be a department, customer service is everyone's job.
Ken Blanchard
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Focusing on the customer makes a company more resilient.
Jeff Bezos
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If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works.
Herb Kelleher
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It is possible to tell a customer no, and have the customer thank you for doing it
Phil Knight
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I like to listen. I have learned a great deal from listening carefully. Most people never listen.
Ernest Hemingway
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We have to broaden our appeal to more customers than simply high-end customers. We have to understand that, in the aggregate, there are fewer customers out there, so we have to appeal to them all.
Glenn Tilton
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My customers are successful workingwomen.
Oscar de la Renta
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Intrapreneurs consider them-selves on a mission to help society, to give it what it needs and wants, to truly serve others and improve themselves. Like all producers, they believe in a deep accountability, refuse to assign blame, don't believe in failure, and give their heart and sould to truly serve the customer and benefit society.
Oliver DeMille
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If you want to measure social media ROI, stop wasting your time doing software demos and attending webinars. Just figure out what you want to track, where you can track it, think about both current customers and new customers, and go do it.
Jay Baer
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By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
Harvey Mackay
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Train your staff (if you have any) to be always helpful, courteous, and knowledgeable. Most importantly, give every member of your staff enough information and power to make those small customer-pleasing decisions, so he never has to say, I don't know, but so-and-so will be back at...
Susan Ward
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The intellectual's hostility to the businessman presents no mystery, as the two have, by function, wholly different standards. While the businessman's motto is the customer is always right, the intellectual's task is to preserve his perceived standards against the weight of popular opinion.
Bertrand de Jouvenel
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You can use social media to turn strangers into friends, friends into customers and customers into salespeople.
Seth Godin
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For 'King Cole's American Salvage,' I rode around in the wrecker with a local driver and watched him deal with customers and hook up the cars. I watched the guy who tore apart the cars in the junkyard. I also wrote poems about those guys. I loved hanging around the yard.
Bonnie Jo Campbell
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Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.
Paul Clitheroe
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BBJ customers value long-range capability and cabin size, and this product offering enhances both.
Steven Hill
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey Gitomer
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Unless you have 100% customer satisfaction, you must improve.
Horst Schulze
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Words of comfort, skillfully administered, are the oldest therapy known to man.
Louis Nizer
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The future belongs to brands that do more than pay lip-service to real dialogue and recognise that their customers want them to believe in something.
James Murdoch
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Everybody is looking at their base business and saying, What else is it? Sure, we do this, but while we're doing that, what else do we know about our customer, and what does that enable us to do? That comes from the access to information and the ability to analyze it with a speed they never had. I think everybody is thinking that way.
Ken Moelis
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Whether you sell hamburgers or computers, we’re all in the customer service business. Our goal must be to exceed our customers’ expectations every day.
Dave Thomas
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You have to be willing to spend an awful lot in that R&D phase before you see the benefits. When you look at the companies that have really won customers over in technology - say, Apple and Google - you find that they spend billions of dollars on R&D each year, often spending that much on a product before they ever make a dime back in profits.
Ramez Naam
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