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The complaining customer represents a huge opportunity for more business.

Zig Ziglar

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Zig Ziglar
Age: 86 †
Born: 1926
Born: November 6
Died: 2012
Died: November 28
Author
Motivational Speaker
Writer
Coffee County
Alabama
Huge
Complaints
Opportunity
Customer
Business
Represents
Statistics
Complaining
Customers
Excited
Retention
Exciting
Retail

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The top salesperson in the organization probably missed more sales than 90% of the sales people on the team, but they also made more calls than the others made.
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I'm a constant learner. You need to be a constant student because things change and you have to change and grow. And I emphasize the word 'grow'.
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Don't judge me by my past. I don't live there anymore
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Negative thinkers always have a negative vision.
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Once you have accepted yourself, it's so much easier to accept other people and their points of view.
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Repetition is the mother of learning, the father of action, which makes it the architect of accomplishment.
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The relationships we have with people are extremely important to success on and off the job.
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You never judge a day by the weather!
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The 3 C's of Life: Choices, Chances and Changes.You must make a choice to take a chance or you will never change.
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When someone we love is having difficulty and is giving us a bad time, it's better to explore the cause than to criticize the action.
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The basic goal-reaching principle is to understand that you go as far as you can see, and when you get there you will always be able to see farther.
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The way you see life will largely determine what you get out of it.
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It takes energy, mental toughness and spiritual reinforcement to successfully deal with life's opportunities, and to reach your objectives.
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For 24 years of my adult life, by choice I weighed well over 200 lbs. I say by choice because you see I have never accidentally eaten anything.
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You cannot tailor-make the situations in life but you can tailor-make the attitudes to fit those situations.
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Failure is an event, never a person an attitude, not an outcome a temporary inconvenience a stepping stone. Our response to it determines just how helpful it can be.
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We all prospect, and don't even know we're doing it. When you start the dating process, you are actually prospecting for the person you want to marry. When you're interviewing employees, you are prospecting for someone who will best fit your needs.
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Just saying you are better than good won't make it so. But, when you understand what it takes to live the better than good life, and you apply yourself, your life will truly be better than good.
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First, say to yourself what you would be then do what you have to do. Life is a grindstone. Whether it wears you down or polishes you up depends on what YOU are made of.
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The best way to make your spouse and children feel secure is not with big deposits in bank account, but with little deposits of thoughtfulness and affection in the 'love account.'
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