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The complaining customer represents a huge opportunity for more business.

Zig Ziglar

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Zig Ziglar
Age: 86 †
Born: 1926
Born: November 6
Died: 2012
Died: November 28
Author
Motivational Speaker
Writer
Coffee County
Alabama
Huge
Complaints
Opportunity
Customer
Business
Represents
Statistics
Complaining
Customers
Excited
Retention
Exciting
Retail

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The definition of success is getting many of the things money can buy and all the things money can't buy.
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Motivation is like bathing. You've got to do it every single day.
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Happiness is like a kiss, in order to get any good out of it, you have to give it to someone else.
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The way you see yourself today will affect your performance today.
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You already have every characteristic necessary for success if you recognize, claim, develop and use them
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When you develop a game plan to get what you want, you will develop a belief that you can get it.
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The playing field of life is not level, and for you to compete in the game of life, you need an equalizer of some kind. In the old West, the equalizer was the six-shooter. It enabled a little guy to chop a bigger man down to size. Desire is also an equalizer--and nowadays is highly encouraged over a six-shooter!
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People who have good relationships at home are more effective in the marketplace.
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If you set the example you will not have to set the rules.
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The usual devastating put-downs imply that a person is basically bad, rather than that he is a person who sometimes does bad things. Obviously, there is a vast difference between a bad person and a person who does something bad. Besides, failure is an event, it is not a person - yesterday ended last night.
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The way you see your future determines your thinking today. You're thinking today determines your performance today. Your performance in the today of your life determines your future.
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You can get everything in life you want if you will just help enough other people get what they want.
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What you feed your mind determines your appetite.
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It's not where you start but where you finish that counts.
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Success is not measured by what you do compared to what somebody else does. Success is measured by what you do compared to what you are capable of doing.
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A clear rejection is always better than a fake promise.
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You gotta climb the steps... you can't skip them
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The way you see people is the way you treat them.
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When there is hope in the future, there is power in the present, and since hope is the foundational quality of all change, there is considerable reason to be excited.
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There are seldom, if ever, any hopeless situations, but there are many people who lose hope in the face of some situations.
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