Quote

The complaining customer represents a huge opportunity for more business.

Zig Ziglar

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Zig Ziglar
Age: 86 †
Born: 1926
Born: November 6
Died: 2012
Died: November 28
Author
Motivational Speaker
Writer
Coffee County
Alabama
Statistics
Complaining
Customers
Excited
Retention
Exciting
Retail
Huge
Complaints
Opportunity
Customer
Business
Represents

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The only thing worse than losing an employee you have trained is keeping an employee you haven't trained.
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When obstacles arise, you change your direction to reach your goal you do not change your decision to get there.
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A good relationship is when someone accepts your past, supports your present and encourages your future.
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If you love to read, you can learn anything you really want to know.
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Don't listen to people who tell you what to do. Listen people who encourage you to do what's right in your heart.
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Far too many people make promises they can never keep. They may have the best intentions in the world to keep their promise-but if they have not made a plan to keep it, they will not be able to do it.
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Desire is the mother of motivation because that is where your motivation is born.
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Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.
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Life is a classroom -- only those who are willing to be lifelong learners will move to the head of the class.
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As you head toward your goals, be prepared to make some slight adjustments to your course. You don't change your decision to go - you do change your direction to get there.
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Happiness is the result of what you do.
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Don't let someone who gave up on their dreams talk you out of going after yours.
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God never shuts one door without opening a bigger better door. Hang in there. You are closer to success than you may think.
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The great majority of people are “wandering generalities” rather than “meaningful specifics”. The fact is that you can't bit a target that you can't see. If you don't know where you are going, you will probably end up somewhere else. You have to have goals.
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When you develop a game plan to get what you want, you will develop a belief that you can get it.
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Concentrated thoughts produce desired results.
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I don't care how much power, brilliance or energy you have, if you don't harness it and focus it on a specific target, and hold it there you're never going to accomplish as much as your ability warrants
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Always remember that your present situation is not your final destination. The best is yet to come.
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Ask yourself a question: Is my attitude worth catching?
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Have an attitude of gratidude and you will have more to be grateful for have a complaining spirit and you will attract more to complain about.
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