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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig Ziglar
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Zig Ziglar
Age: 86 †
Born: 1926
Born: November 6
Died: 2012
Died: November 28
Author
Motivational Speaker
Writer
Coffee County
Alabama
Educational
Suggest
Business
Customers
Complain
Excited
Represents
Exciting
Statistics
Ought
Owners
Retention
Huge
Managers
Retail
Loyalty
Complaints
Inspiration
Complaining
Customer
Opportunity
More quotes by Zig Ziglar
When a company or an individual compromises one time, whether it's on price or principle, the next compromise is right around the corner.
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Rather than shrinking away from your problems, grow bigger than them.
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Always remember that your present situation is not your final destination. The best is yet to come.
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When you catch a glimpse of your potential, that's when passion is born.
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There's never been a doctor who served many patients who, despite their best efforts, did not lose some of them to death. But they understood that was part of life itself.
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After every mistake, we need to understand that we can look back and learn-so that we can move forward with confidence and avoid making the same mistake again.
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The more bitter the desert experience, the sweeter the water of the oasis. The more I understand myself, the more effectively I can work with others.
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Nobody on the face of the earth can make you feel inferior without your permission.
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It's easier to explain price once than to apologize for quality forever.
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It really is true that you are what you are and where you are because of what has gone into your mind, and you can change what you are and where you are by changing what goes into your mind.
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I once dieted so religiously I quit eating in church.
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People do not wander around and then find themselves at the top of Mount Everest.
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Dont count the things you do, do the things that count.
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He chooses the beginning of a road, also chooses its outcome.
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It's just as difficult to reach a destination you don't have, as it is to come back from a place you've never been.
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The past is your LESSON. The present is your GIFT. The future is your MOTIVATION.
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I read the paper every day and the Bible every day that way I know what both sides are up to.
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Even in tragedy, God through His Word offers hope for those who seek and believe. It starts with the promise of a better tomorrow, of life everlasting, of eternal peace. It's called faith, and it offers hope where none existed.
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Success is in the details.
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When management and labor (employer and employee) both understand they are all on the same side, then each will prosper more.
Zig Ziglar
