Quote

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Zig Ziglar

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Zig Ziglar
Age: 86 †
Born: 1926
Born: November 6
Died: 2012
Died: November 28
Author
Motivational Speaker
Writer
Coffee County
Alabama
Opportunity
Complaining
Customer
Business
Educational
Suggest
Customers
Complain
Excited
Represents
Exciting
Statistics
Ought
Owners
Retention
Huge
Managers
Retail
Inspiration
Loyalty
Complaints

More quotes by Zig Ziglar

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Fortunately, problems are an everyday part of our life. Consider this: If there were no problems, most of us would be unemployed. Realistically, the more problems we have and the larger they are, the greater our value to our employer.
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You are who you are and what you are because of what has gone into your mind. You can change who you are and what you are by changing what goes into your mind
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Most people stand on the dock of life waiting for their ship to come in when deep down inside they know it has never left port.
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In many ways, effective communication begins with mutual respect, communication that inspires, encourages others to do their best.
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It's not the situation, but whether we react, or respond, to the situation that's important.
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The solution is to change from the negative to the positive and one way to do that is to remember that failure is an event - it is not a person. Another way is to understand that your child might make a mistake, but the child is not a mistake
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Money will buy you a bed, but not a good night's sleep, a house but not a home, a companion but not a friend.
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Many times Christians state their love for the Lord and their willingness to die for Him. I will make no pretense of knowing the Lord's will in your life, but I do feel that in most cases the Lord is far more interested in our living for Him than He is in our dying for Him.
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Most of us would be upset if we were accused of being silly. But the word silly comes from the old English word selig, and its literal definition is to be blessed, happy, healthy and prosperous.
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When you are truly interested in other people, you will learn what they are interested in and if they have a need for your product. If they like you, and most people like folks who take an interest in them, they'll help you find people who do need what you have to sell, even if they don't.
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All you need to find and accomplish God's purpose in your life is God's permission and approval--not anyone else's. When you get in step with Him, there will be a glow on your face that will make people wonder what you're up to.
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The choice to have a great attitude is something that nobody or no circumstance can take from you.
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In most cases there are obstacle standing between you and those opportunities in life but, I just want you to know that front row seat is available everywhere.
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A goal properly set is halfway reached.
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Happiness is not something you find, but rather something you create.
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Attitude and not the Aptitude decide the Altitude you reach in life.
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Personal discipline, when it becomes a way of life in our personal, family, and career lives, will enable us to do some incredible things.
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To raise positive kids, we as parents must identify the qualities necessary for success, convince our children that they have the potential for success, and show them how to stake their claims in life.
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We need to understand the difference between discipline and punishment. Punishment is what you do to someone discipline is what you do for someone.
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You need a plan to build a house. To build a life, it is even more important to have a plan or goal.
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