Quote

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Zig Ziglar

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Zig Ziglar
Age: 86 †
Born: 1926
Born: November 6
Died: 2012
Died: November 28
Author
Motivational Speaker
Writer
Coffee County
Alabama
Business
Educational
Suggest
Customers
Complain
Excited
Represents
Exciting
Statistics
Ought
Owners
Retention
Huge
Managers
Retail
Inspiration
Loyalty
Complaints
Opportunity
Complaining
Customer

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If you step out of a tenth story window you do not break the law of gravity, you confirm it.
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U.S. President Theodore Roosevelt has been described as founder of the Bull Moose Party, the man who led his troops up San Juan Hill in the Spanish-American War, a big game hunter, family man, civic servant and a host of other things.
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Even people who don't share my specific faith (denomination, beliefs, etc.) are typically enthusiastic about my profession of faith in God and my commitment to living to God-given standards.
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This morning did you wake up to an alarm clock or an opportunity clock?
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Kids don't make up 100 percent of our population, but they do make up 100 percent of our future.
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If we grow weary and give up, the goal remains for someone else to achieve.
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You gotta have goals!
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Your mate doesn't live by bread alone he or she needs to be 'buttered up' from time to time.
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Why we are here is important, but to know where we are going is imperative. It's not what you've got, it's what you use, that makes a difference in how your life turns out.
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Only men of character are trusted.
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New information makes new and fresh ideas possible.
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You can change. You can be more than you are.
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The profile of a wealthy person is this hard work, perseverance, and most of all, self-discipline.
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The real opportunity for success lies within the person and not in the job.
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