Nothing so undermines organizational change as the failure to think through the losses people face.

It isn't the changes that do you in, it's the transitions.

Much as we may wish to make a new beginning, some part of us resists doing so as though we were making the first step toward disaster.

Before people can begin something new, they have to end what used to be and unlearn the old way.

Transition is the natural process of disorientation and reorientation that marks the turning points in the path of growth...transitions are key times in the natural process of self-renewal

Faith is the soul's adventure.

Change is an event but a transition is the process that you go through in response to the change.

All transitions are composed of an ending, a neutral zone and a new beginning

We resist transition not because we can't accept the change, but because we can't accept letting go of that piece of ourselves that we have to give up when and because the situation has changed.

It isn't the changes that do you in, it's the transitions. Change is not the same as transition. Change is situational: the new site, the new boss, the new team roles, the new policy. Transition is the psychological process people go through to come to terms with the new situation. Change is external, transition is internal

Change comes more from managing the journey than from announcing the destination

It is when we are in transition that we are most completely alive.