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Understand the Pygmalion Effect: Leaders should always expect the very best of those around them. They know that people can change and grow.
Warren G. Bennis
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Warren G. Bennis
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More quotes by Warren G. Bennis
The capacity for uncontaminated wonder, ultimately, is what distinguishes the successful from the ordinary, the happily engaged players of whatever era from the chronically disappointed and malcontent. Therein lies a lesson for geeks, geezers, and the sea of people who fall in between.
Warren G. Bennis
Emotional intelligence, more than any other factor, more than I.Q. or expertise, accounts for 85% to 90% of success at work... I.Q. is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can.
Warren G. Bennis
Almost without exception, members of great groups see themselves as winning underdogs, as a feisty David hurling fresh ideas at a big, backward-looking Goliath. They always have an enemy.
Warren G. Bennis
Understand the Gretzky Factor: Cultivate an instinct, a touch, call it what you will, that enables you to know both where the puck is now and where it will be soon.
Warren G. Bennis
Companies which get misled by their own success are sure to be blind sided.
Warren G. Bennis
Make sure you have someone in your life from whom you can get reflective feedback.
Warren G. Bennis
The learning person looks forward to failure or mistakes. The worst problem in leadership is basically early success.
Warren G. Bennis
Organizations should try to find out if their learning programs actually work.
Warren G. Bennis
That is the key challenge facing management today change is the only constant.
Warren G. Bennis
There are two ways of being creative. One can sing and dance. Or one can create an environment in which singers and dancers flourish.
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I am reminded how hollow the label of leadership sometimes is and how heroic followership can be.
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Leaders keep their eyes on the horizon, not just on the bottom line.
Warren G. Bennis
Great leaders love talent and know where to find it. They surround themselves with talented people who can work effectively together.
Warren G. Bennis
Walt Disney, of all people, did a good job of describing his own netony. People who have worked with me say I am 'innocence in action,' he wrote. They say I have the innocence and unselfconsciousness of a child. Maybe I have. I still look at the world with uncontaminated wonder.
Warren G. Bennis
Great Groups need to know that the person at the top will fight like a tiger for them.
Warren G. Bennis
The leader...is rarely the brightest person in the group. Rather they have extraordinary taste, which makes them more curators than creators. They are appreciators of talent and nurturers of talent and they have the ability to recognize valuable ideas.
Warren G. Bennis
If great teams don't have an enemy, they create one for themselves because, as former Coca-Cola CEO Roberto Goizueta pointed out, you can't have a war without one.
Warren G. Bennis
Unlike top management at Enron, exemplary leaders reward dissent. They encourage it. They understand that, whatever momentary discomfort they experience as a result of being told they might be wrong, it is more than offset by the fact that the information will help them make better decisions.
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If I were to give off-the-cuff advice to anyone trying to institute change, I would say, How clear is the metaphor?
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What job is worth the enormous psychic cost of following a leader who values loyalty in the narrowest sense.
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