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Some of the strongest resistance to necessary change is the result of what Jim O'Toole has so aptly characterized as the ideology of comfort and the tyranny of custom.

Warren G. Bennis

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Warren G. Bennis
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Customs
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Strongest
Ideology
Tyranny
Resistance
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Aptly
Comfort
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More quotes by Warren G. Bennis

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People who cannot invent and reinvent themselves must be content with borrowed postures, secondhand ideas, fitting in instead of standing out.
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Trust is the emotional glue that binds followers and leaders together.
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Listening to the inner voice - trusting the inner voice - is one of the most important lessons of leadership.
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The failure to find the right niche for people - or to let them find their own perfect niches - is a major reason that so many workplaces are mediocre, even toxic, in spite of the presence of talent. Leaders of great groups give them whatever they need and free them from everything else.
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Emotional intelligence, more than any other factor, more than I.Q. or expertise, accounts for 85% to 90% of success at work... I.Q. is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can.
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The most dangerous leadership myth is that leaders are born - that there is a genetic factor to leadership. This myth asserts that people simply either have certain charismatic qualities or not. That's nonsense in fact, the opposite is true. Leaders are made rather than born.
Warren G. Bennis
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All great leaders constantly seek new information and new ways of thinking.
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Understand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.
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Embrace error: Create an atmosphere in which prudent risk taking is strongly encouraged.
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The leader...is rarely the brightest person in the group. Rather they have extraordinary taste, which makes them more curators than creators. They are appreciators of talent and nurturers of talent and they have the ability to recognize valuable ideas.
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In life, change is inevitable. In business, change is vital.
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Excellence is a better teacher than mediocrity.
Warren G. Bennis
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If I had to reduce the responsibilities of a good follower to a single rule, it would be to speak truth to power.
Warren G. Bennis
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This duality, making yourself better while teaching and developing others' judgment capabilities, is the key to leadership that is both productive and principled.
Warren G. Bennis
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Government is like an onion. To understand it, you have to peel through many different layers. Most outsiders never get beyond the first or second layer.
Warren G. Bennis
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All of great leaders evidence four basic qualities that are central to their ability to lead: adaptive capacity, the ability to engage others through shared meaning, a distinctive voice, and unshakeable integrity. These four qualities mark all exemplary leaders, whatever their age, gender, ethnicity, or race.
Warren G. Bennis
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Encourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, variance sensors who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.
Warren G. Bennis
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Leadership is like beauty - it's hard to define but you know it when you see it.
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Great groups give the lie to the remarkably persistent but incorrect notion that successful organizations are the lengthened shadow of a great woman or man. However, each great group has a strong leader. In fact, great groups and great leaders create each other.
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Manage the dream: Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.
Warren G. Bennis