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Some of the strongest resistance to necessary change is the result of what Jim O'Toole has so aptly characterized as the ideology of comfort and the tyranny of custom.

Warren G. Bennis

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Warren G. Bennis
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Customs
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Strongest
Ideology
Tyranny
Resistance
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Aptly
Comfort
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What job is worth the enormous psychic cost of following a leader who values loyalty in the narrowest sense.
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All great leaders constantly seek new information and new ways of thinking.
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Innovation- any new idea-by definition will not be accepted at first. It takes repeated attempts, endless demonstrations, monotonous rehearsals before innovation can be accepted and internalized by an organization. This requires courageous patience.
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I'd always rather err on the side of openness. But there's a difference between optimum and maximum openness, and fixing that boundary is a judgment call. The art of leadership is knowing how much information you're going to pass on - to keep people motivated and to be as honest, as upfront, as you can. But, boy, there really are limits to that.
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The basis of leadership is the capacity of the leader to change the mindset, the framework of the other person.
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Manage the dream: Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.
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Those who take risks walk the high wire with no fear of falling.
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Neotony is a metaphor for the quality of life - the gift - that keeps the fortunate of whatever age focused on all the marvelous undiscovered things to come.
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Leaders are people who do the right thing: managers are people who do things right. Both roles are crucial, but they differ profoundly. I often observe people in top positions doing wrong things well.
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Recognize the skills and traits you don't possess, and hire the people who have them.
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Trust is the emotional glue that binds followers and leaders together.
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Trust is the lubrication that makes it possible for organizations to work.
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All of great leaders evidence four basic qualities that are central to their ability to lead: adaptive capacity, the ability to engage others through shared meaning, a distinctive voice, and unshakeable integrity. These four qualities mark all exemplary leaders, whatever their age, gender, ethnicity, or race.
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The manager asks how and when the leader asks what and why.
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