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Emotional intelligence, more than any other factor, more than I.Q. or expertise, accounts for 85% to 90% of success at work... I.Q. is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can.

Warren G. Bennis

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More quotes by Warren G. Bennis

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It is the capacity to develop and improve their skills that distinguishes leaders from followers.
Warren G. Bennis
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The manager administers the leader innovates. The manager has a short-range view the leader has a long-range perspective. The manager asks how and when the leader asks what and why. The manager has his eye on the bottom line the leader has his eye on the horizon. The manager accepts the status quo the leader challenges it.
Warren G. Bennis
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Manage the dream: Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.
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Think of successful creative collaborations are dreams with deadlines.
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People who cannot invent and reinvent themselves must be content with borrowed postures, secondhand ideas, fitting in instead of standing out.
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Leadership has become a heavy industry. Concern and interest about leadership development is no longer an American phenomenon. It is truly global. Though I will probably be in less demand, I wanted to move on.
Warren G. Bennis
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Good leaders make people feel that they're at the very heart of things, not at the periphery.
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You are your own raw material. When you know what you consist of and what you want to make of it, then you can invent yourself.
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Great groups deliver great results. And for everyone involved in a great group, great work is its own reward.
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See the long view: By all means plant the corn, milk the cows, and feed the horses but always keep the eventual harvest in mind.
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No leader can create sustainable, significant change without a reservoir of good will. Without that, you always tend to compromise with failure.
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The ability to plan for what has not yet happened, for a future that has only been imagined, is one of the hallmarks of leadership.
Warren G. Bennis
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People in great groups have blinders on. Their work is all they see. They value failures as learning opportunities. They are optimistic, not realistic, as they proceed from one challenge and crisis to the next.
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Leaders must earn the trust of their teams, their organizations, and their stakeholders before attempting to engage their support.
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This duality, making yourself better while teaching and developing others' judgment capabilities, is the key to leadership that is both productive and principled.
Warren G. Bennis
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Great things are achieved by talented people who are absolutely convinced that they not only can but will achieve them.
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Encourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, variance sensors who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.
Warren G. Bennis
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Leadership is the capacity to translate vision into reality.
Warren G. Bennis
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The manager has a short-range view the leader has a long-range perspective.
Warren G. Bennis
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Growing other leaders from the ranks isn't just the duty of the leader, it's an obligation.
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