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Emotional intelligence, more than any other factor, more than I.Q. or expertise, accounts for 85% to 90% of success at work... I.Q. is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can.
Warren G. Bennis
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More quotes by Warren G. Bennis
In great groups, the right people always have the right job.
Warren G. Bennis
The organizations of the future will increasingly depend on the creativity of their members to survive. Great Groups offer a new model in which the leader is an equal among Titans. In a truly creative collaboration, work is pleasure, and the only rules and procedures are those that advance the common cause.
Warren G. Bennis
Encourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, variance sensors who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.
Warren G. Bennis
Think of a crucible as an occasion for real magic, the creation of something more valuable than an alchemist could possibly imagine. In it, the individual is transformed, changed, created anew. He or she grows in ways that change his or her definition of self.
Warren G. Bennis
Taking charge of your own learning is a part of taking charge of your life, which is the sine qua non in becoming an integrated person.
Warren G. Bennis
Understand the Gretzky Factor: Cultivate an instinct, a touch, call it what you will, that enables you to know both where the puck is now and where it will be soon.
Warren G. Bennis
One of the worst mistakes is to do nothing.
Warren G. Bennis
Leaders are people who believe so passionately that they can seduce other people into sharing their dream.
Warren G. Bennis
We have more information now than we can use, and less knowledge and understanding than we need. Indeed, we seem to collect information because we have the ability to do so, but we are so busy collecting it that we haven't devised a means of using it. The true measure of any society is not what it knows but what it does with what it knows.
Warren G. Bennis
Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.
Warren G. Bennis
Leaders wonder about everything, want to learn as much as they can, are willing to take risks, experiment, try new things. They do not worry about failure but embrace errors, knowing they will learn from them.
Warren G. Bennis
Those who take risks walk the high wire with no fear of falling.
Warren G. Bennis
I am reminded how hollow the label of leadership sometimes is and how heroic followership can be.
Warren G. Bennis
The manager does things right the leader does the right thing.
Warren G. Bennis
First and foremost, effective leaders must continuously strive to make themselves smarter and better at making judgments.
Warren G. Bennis
Government is like an onion. To understand it, you have to peel through many different layers. Most outsiders never get beyond the first or second layer.
Warren G. Bennis
People in great groups have blinders on. Their work is all they see. They value failures as learning opportunities. They are optimistic, not realistic, as they proceed from one challenge and crisis to the next.
Warren G. Bennis
Leaders keep their eyes on the horizon, not just on the bottom line.
Warren G. Bennis
Leadership is like beauty - it's hard to define but you know it when you see it.
Warren G. Bennis
People vary enormously in how they learn. Some learn through their eyes - by reading but also by responding to all kinds of visual information. Others learn mostly through their ears or touch or other senses.
Warren G. Bennis
