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Emotional intelligence, more than any other factor, more than I.Q. or expertise, accounts for 85% to 90% of success at work... I.Q. is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can.
Warren G. Bennis
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More quotes by Warren G. Bennis
The manager has his eye on the bottom line the leader has his eye on the horizon.
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We have more information now than we can use, and less knowledge and understanding than we need. Indeed, we seem to collect information because we have the ability to do so, but we are so busy collecting it that we haven't devised a means of using it. The true measure of any society is not what it knows but what it does with what it knows.
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Leadership is like beauty - it's hard to define but you know it when you see it.
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Leadership is the capacity to translate vision into reality.
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First and foremost, effective leaders must continuously strive to make themselves smarter and better at making judgments.
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Leaders are people who do the right thing managers are people who do things right.
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Leaders must earn the trust of their teams, their organizations, and their stakeholders before attempting to engage their support.
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Leaders should always expect the very best of those around them. They know that people can change and grow.
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Leadership has become a heavy industry. Concern and interest about leadership development is no longer an American phenomenon. It is truly global. Though I will probably be in less demand, I wanted to move on.
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Understand the Gretzky Factor: Cultivate an instinct, a touch, call it what you will, that enables you to know both where the puck is now and where it will be soon.
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Every great group is an island... but an island with a bridge to the mainland.
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Leaders wonder about everything, want to learn as much as they can, are willing to take risks, experiment, try new things. They do not worry about failure but embrace errors, knowing they will learn from them.
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All of great leaders evidence four basic qualities that are central to their ability to lead: adaptive capacity, the ability to engage others through shared meaning, a distinctive voice, and unshakeable integrity. These four qualities mark all exemplary leaders, whatever their age, gender, ethnicity, or race.
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A passion for continual learning, a refined, discerning ear for the moral and ethical consequences of their actions, and an understanding of the purposes of work and human organisations
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The basis of leadership is the capacity of the leader to change the mindset, the framework of the other person.
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While great leaders may be as rare as great runners, great actors, or great painters, everyone has leadership potential, just as everyone has some ability at running, acting, and painting.
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The new leader is one who commits people to action, who converts followers into leaders, and who may convert leaders into agents of change.
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Leaders are people who believe so passionately that they can seduce other people into sharing their dream.
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