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Emotional intelligence, more than any other factor, more than I.Q. or expertise, accounts for 85% to 90% of success at work... I.Q. is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can.
Warren G. Bennis
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More quotes by Warren G. Bennis
One of the qualities that all the leaders have is a voracious appetite to learn whatever they do not as yet know and understand, coupled with an openness to new experiences.
Warren G. Bennis
Every great group is an island... but an island with a bridge to the mainland.
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If I had to reduce the responsibilities of a good follower to a single rule, it would be to speak truth to power.
Warren G. Bennis
Who succeeds in forming and leading a Great Group? He or she is almost always a pragmatic dreamer. They are people who get things done, but they are people with immortal longings. Often, they are scientifically minded people with poetry in their souls.
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The new leader is one who commits people to action, who converts followers into leaders, and who may convert leaders into agents of change.
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Excellence is a better teacher than mediocrity.
Warren G. Bennis
First and foremost, effective leaders must continuously strive to make themselves smarter and better at making judgments.
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Trust resides squarely between faith and doubt.
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All claims deserve consideration but some claims are more important than others.
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Organizations should try to find out if their learning programs actually work.
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In great groups, the right people always have the right job.
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The most dangerous leadership myth is that leaders are born.
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It is the capacity to develop and improve their skills that distinguishes leaders from followers.
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All of great leaders evidence four basic qualities that are central to their ability to lead: adaptive capacity, the ability to engage others through shared meaning, a distinctive voice, and unshakeable integrity. These four qualities mark all exemplary leaders, whatever their age, gender, ethnicity, or race.
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There are two ways of being creative. One can sing and dance. Or one can create an environment in which singers and dancers flourish.
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Walt Disney, of all people, did a good job of describing his own netony. People who have worked with me say I am 'innocence in action,' he wrote. They say I have the innocence and unselfconsciousness of a child. Maybe I have. I still look at the world with uncontaminated wonder.
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People who cannot invent and reinvent themselves must be content with borrowed postures, secondhand ideas, fitting in instead of standing out.
Warren G. Bennis
Vision animates, inspires, transforms purpose into action.
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Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.
Warren G. Bennis
Some of the strongest resistance to necessary change is the result of what Jim O'Toole has so aptly characterized as the ideology of comfort and the tyranny of custom.
Warren G. Bennis