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Don't over-react to the trouble makers.

Warren G. Bennis

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Warren G. Bennis
Supervision
React
Makers
Trouble

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Keep reminding people of what's important and that their fates are correlated.
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Unlike top management at Enron, exemplary leaders reward dissent. They encourage it. They understand that, whatever momentary discomfort they experience as a result of being told they might be wrong, it is more than offset by the fact that the information will help them make better decisions.
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Leaders are people who do the right thing managers are people who do things right.
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Trust resides squarely between faith and doubt.
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This duality, making yourself better while teaching and developing others' judgment capabilities, is the key to leadership that is both productive and principled.
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Excellence is a better teacher than mediocrity.
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Frank Gehry designs buildings that make other architects half his age (he's 78) gasp with envy. Neotony is what makes him lace up his skates and whirl around the ice rink, while visionary buildings come to life and dance in his head.
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A leader is someone whose actions have the most profound consequences on other people's lives, for better or worse, sometime forever and ever.
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All claims deserve consideration but some claims are more important than others.
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