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What job is worth the enormous psychic cost of following a leader who values loyalty in the narrowest sense.

Warren G. Bennis

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Warren G. Bennis
Sense
Loyalty
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Learning to be an effective leader is no different than learning to be an effective person. And that's the hard part
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The manager asks how and when the leader asks what and why.
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Don't over-react to the trouble makers.
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Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.
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Some of the strongest resistance to necessary change is the result of what Jim O'Toole has so aptly characterized as the ideology of comfort and the tyranny of custom.
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Encourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, variance sensors who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.
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Think of a crucible as an occasion for real magic, the creation of something more valuable than an alchemist could possibly imagine. In it, the individual is transformed, changed, created anew. He or she grows in ways that change his or her definition of self.
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There is a profound difference between information and meaning.
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Great things are achieved by talented people who are absolutely convinced that they not only can but will achieve them.
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Leaders keep their eyes on the horizon, not just on the bottom line.
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No leader can create sustainable, significant change without a reservoir of good will. Without that, you always tend to compromise with failure.
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All claims deserve consideration but some claims are more important than others.
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While great leaders may be as rare as great runners, great actors, or great painters, everyone has leadership potential, just as everyone has some ability at running, acting, and painting.
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Understand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.
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To be authentic is literally to be your own author... to discover your own native energies and desires, and then to find your own way of acting on them.
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One of the worst mistakes is to do nothing.
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Leaders are people who believe so passionately that they can seduce other people into sharing their dream.
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Leaders must encourage their organizations to dance to forms of music yet to be heard.
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See the long view: By all means plant the corn, milk the cows, and feed the horses but always keep the eventual harvest in mind.
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One of the qualities that all the leaders have is a voracious appetite to learn whatever they do not as yet know and understand, coupled with an openness to new experiences.
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