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The manager asks how and when the leader asks what and why.

Warren G. Bennis

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Warren G. Bennis
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Manager
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More quotes by Warren G. Bennis

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Leaders do not avoid, repress, or deny conflict, but rather see it as an opportunity
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The failure to find the right niche for people - or to let them find their own perfect niches - is a major reason that so many workplaces are mediocre, even toxic, in spite of the presence of talent. Leaders of great groups give them whatever they need and free them from everything else.
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Growing other leaders from the ranks isn't just the duty of the leader, it's an obligation.
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Leaders must earn the trust of their teams, their organizations, and their stakeholders before attempting to engage their support.
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If I had to reduce the responsibilities of a good follower to a single rule, it would be to speak truth to power.
Warren G. Bennis
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Leadership is like beauty - it's hard to define but you know it when you see it.
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The basis of leadership is the capacity of the leader to change the mindset, the framework of the other person.
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Failing organizations are usually over-managed and under-led.
Warren G. Bennis
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Don't over-react to the trouble makers.
Warren G. Bennis
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Think of a crucible as an occasion for real magic, the creation of something more valuable than an alchemist could possibly imagine. In it, the individual is transformed, changed, created anew. He or she grows in ways that change his or her definition of self.
Warren G. Bennis
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First and foremost, effective leaders must continuously strive to make themselves smarter and better at making judgments.
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I am reminded how hollow the label of leadership sometimes is and how heroic followership can be.
Warren G. Bennis
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Trust is difficult to define, but we know when it's present and when it's not.
Warren G. Bennis
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Organizations should try to find out if their learning programs actually work.
Warren G. Bennis
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Without a terrific leader, you're not going to have a Great Group. But it is also true that you're not going to have a great leader without a Great Group.
Warren G. Bennis
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The manager administers the leader innovates.
Warren G. Bennis
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Almost without exception, members of great groups see themselves as winning underdogs, as a feisty David hurling fresh ideas at a big, backward-looking Goliath. They always have an enemy.
Warren G. Bennis
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Leaders are people who believe so passionately that they can seduce other people into sharing their dream.
Warren G. Bennis
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I'd always rather err on the side of openness. But there's a difference between optimum and maximum openness, and fixing that boundary is a judgment call. The art of leadership is knowing how much information you're going to pass on - to keep people motivated and to be as honest, as upfront, as you can. But, boy, there really are limits to that.
Warren G. Bennis
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Some of the strongest resistance to necessary change is the result of what Jim O'Toole has so aptly characterized as the ideology of comfort and the tyranny of custom.
Warren G. Bennis