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Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.
Warren G. Bennis
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Warren G. Bennis
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More quotes by Warren G. Bennis
That is the key challenge facing management today change is the only constant.
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Great things are accomplished by talented people who believe they will accomplish them.
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That's nonsense in fact, the opposite is true. Leaders are made rather than born.
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People in great groups have blinders on. Their work is all they see. They value failures as learning opportunities. They are optimistic, not realistic, as they proceed from one challenge and crisis to the next.
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What job is worth the enormous psychic cost of following a leader who values loyalty in the narrowest sense.
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Unlike top management at Enron, exemplary leaders reward dissent. They encourage it. They understand that, whatever momentary discomfort they experience as a result of being told they might be wrong, it is more than offset by the fact that the information will help them make better decisions.
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More leaders have been made by accident, circumstance, sheer grit, or will than have been made by all the leadership courses put together.
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Understand the Pygmalion Effect: Leaders should always expect the very best of those around them. They know that people can change and grow.
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If great teams don't have an enemy, they create one for themselves because, as former Coca-Cola CEO Roberto Goizueta pointed out, you can't have a war without one.
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If knowing yourself and being yourself were as easy to do as to talk about, there wouldn't be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying desperately to fit in rather than to stand out.
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Almost without exception, members of great groups see themselves as winning underdogs, as a feisty David hurling fresh ideas at a big, backward-looking Goliath. They always have an enemy.
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Keep reminding people of what's important and that their fates are correlated.
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Create strategic alliances and partnerships: Now and in years to come, shrewd leaders will create allegiances with other organizations whose fates are correlated with their own.
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People vary enormously in how they learn. Some learn through their eyes - by reading but also by responding to all kinds of visual information. Others learn mostly through their ears or touch or other senses.
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Understand the Gretzky Factor: Cultivate an instinct, a touch, call it what you will, that enables you to know both where the puck is now and where it will be soon.
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If you're the leader, you've got to give up your omniscient and omnipotent fantasies - that you know and must do everything. Learn how to abandon your ego to the talents of others.
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Leaders keep their eyes on the horizon, not just on the bottom line.
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Walt Disney, of all people, did a good job of describing his own netony. People who have worked with me say I am 'innocence in action,' he wrote. They say I have the innocence and unselfconsciousness of a child. Maybe I have. I still look at the world with uncontaminated wonder.
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Great groups deliver great results. And for everyone involved in a great group, great work is its own reward.
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Leadership is the capacity to translate vision into reality.
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