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The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment.
Warren G. Bennis
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Warren G. Bennis
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More quotes by Warren G. Bennis
Possess the Nobel Factor: Possess and constantly demonstrate optimism, faith, and hope. They create choices. I am reminded of an ancient Chinese proverb: That the birds of worry and care fly above your head, this you cannot change but that they build nests in your hair, this you can prevent.
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Leadership is the capacity to translate vision into reality.
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All claims deserve consideration but some claims are more important than others.
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Trust is difficult to define, but we know when it's present and when it's not.
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The learning person looks forward to failure or mistakes. The worst problem in leadership is basically early success.
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No leader can create sustainable, significant change without a reservoir of good will. Without that, you always tend to compromise with failure.
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Organizations should try to find out if their learning programs actually work.
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The manager administers the leader innovates.
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If you're the leader, you've got to give up your omniscient and omnipotent fantasies - that you know and must do everything. Learn how to abandon your ego to the talents of others.
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People vary enormously in how they learn. Some learn through their eyes - by reading but also by responding to all kinds of visual information. Others learn mostly through their ears or touch or other senses.
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Judgment without character is expediency... or worse.
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I'd always rather err on the side of openness. But there's a difference between optimum and maximum openness, and fixing that boundary is a judgment call. The art of leadership is knowing how much information you're going to pass on - to keep people motivated and to be as honest, as upfront, as you can. But, boy, there really are limits to that.
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Without character, there is no credibility and without credibility, there is no trust.
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Understand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.
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Encourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, variance sensors who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.
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Companies which get misled by their own success are sure to be blind sided.
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Think of a crucible as an occasion for real magic, the creation of something more valuable than an alchemist could possibly imagine. In it, the individual is transformed, changed, created anew. He or she grows in ways that change his or her definition of self.
Warren G. Bennis
