Some businesses offer such a lousy customer experience that they are prime candidates for competition from Internet based stores.

Just remember: you're not a 'dummy,' no matter what those computer books claim. The real dummies are the people who-though technically expert-couldn't design hardware and software that's usable by normal consumers if their lives depended upon it.

People always worry that buying tech products today carries a risk of obsolescence. Most of the time, that fear is overblown.

Solar Power Seen Meeting 20% of Needs by 2000 Carter May Seek Outlay Boost

I'm an enemy of what I call 'computer theology.' There's a class conflict out there. There's a techno-elite that lives in a different world.

Why shouldn't a PC work like a refrigerator or a toaster?

I try not to make snap judgments. I never, ever make conclusions about products I've never tried.

I've been testing RealPlayer Cloud on all these devices… I think RealPlayer Cloud is well-designed and makes storing and sharing videos easy across different devices.

If you walked into Netscape headquarters with a plain old modem from CompUSA they'd think it was a garage-door opener.

Books should cost less and they should be digital.

Man, he could sell. As he liked to say, he lived at the intersection of technology and liberal arts. But there was a more personal side of Steve Jobs, of course, and I was fortunate enough to see a bit of it because I spent hours in conversation with him over the 14 years he ran Apple.

People wouldn't go on Facebook unless they wanted to share with groups of people. But there is this perception that you have been on a course to push people's information where it's visible across the Internet unless they do a bunch of stuff.

I've been on the Web from the beginning of the Web. The good part about writing about technology is that you never run out of ideas, because it's changing so fast. The bad part is that it's changing so fast that there's a million new products and ideas every day and every week.