Quote

We have to be alert to the way brands behave and misbehave. We have to reward the good ones with our loyalty and punish the bad ones by avoiding them.

Wally Olins

Change background

T
T
T

Change font

TAGS & TOPICS

Wally Olins
Age: 83 †
Born: 1930
Born: December 19
Died: 2014
Died: April 14
Advertising Person
London
England
Wallace Olins
Loyalty
Behave
Rewards
Misbehave
Ones
Alert
Way
Punish
Good
Avoiding
Reward
Brands

More quotes by Wally Olins

Image
Branding is a profound manifestation of the human condition
Wally Olins
Image
Brands and branding are the most significant gifts that commerce has ever made to popular culture. Branding has moved so far beyond its commercial origins that its impact is virtually immeasurable in social and cultural terms.
Wally Olins
Image
Brands and branding are the most significant gifts that commerce has ever made to popular culture.
Wally Olins
Image
Overall, because branding is about creating and sustaining trust it means delivering on promises. The best and most successful brands are completely coherent. Every aspect of what they do and what they are reinforces everything else.
Wally Olins
Image
The only requirement of a symbol is that it have substance underneath: The first thing to do is to try to establish the substance. The style comes after the substance. Only then can the style help the substance, and vice versa.
Wally Olins
Image
It's quite extraordinary that a recourse (branding/identity) which is generally regarded as so significant, and is now so ubiquitous, is so little understood.
Wally Olins
Image
What I really, hugely, and antagonistically dislike is the attempt to quantify the unquantifiable. And if you are a branding consultant, you have to accept that there are a lot of things you just cannot quantify.
Wally Olins