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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Without
Copy
Nothing
Copies
Looks
Theory
People
Example
Trouble
Wonder
Learn
Look
Examples
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Uncontrolled variation is the enemy of quality.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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Absence of defects does not necessarily build business... Something more is required.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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There is no substitute for knowledge.
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The most important measures are both unknown and unknowable.
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Without theory there is nothing to modify or learn.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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You should not ask questions without knowledge.
W. Edwards Deming
