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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Look
Examples
Without
Copy
Nothing
Copies
Looks
Theory
People
Example
Trouble
Wonder
Learn
More quotes by W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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Shrink, shrink variation, to reduce the loss.
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The most basic problem is that performance appraisals often don't accurately assess performance.
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The transformation will come from leadership.
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A leader's job is to help his people.
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You can not hear what you do not understand.
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Zero defects is a super highway going down the tube.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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A system must be managed. It will not manage itself.
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The individual has been crushed by our style of management today.
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Management by results - like driving a car by looking in rear view mirror.
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Anyone that enjoys his work is a pleasure to work with.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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You do not install quality you begin to work at it.
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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
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Retroactive management emphasizes the bottom line.
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We are here for an education.
W. Edwards Deming