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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
People
Account
Performance
Accounts
Performances
Percent
System
May
Work
Interaction
More quotes by W. Edwards Deming
When a worker has reached a stable state, further training will not help him.
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A leader must have knowledge. A leader must be able to teach.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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We must understand variation.
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I am not reporting things about people. I am reporting things about practices.
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Everyone is a customer for somebody, or a supplier to somebody.
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To copy is to invite disaster.
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If someone can make a contribution to the company he feels important.
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All anyone asks for is a chance to work with pride.
W. Edwards Deming
The individual has been crushed by our style of management today.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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People are entitled to joy in work.
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Quality comes not from inspection, but from improvement of the production process.
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Whenever there is fear, you will get wrong figures.
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You can only elevate individual performance by elevating that of the entire system.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
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Hold everybody accountable? Ridiculous!
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Lack of knowledge - that is the problem.
W. Edwards Deming
The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
