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Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Absence
Necessarily
Build
Business
Doe
Something
Defects
Required
More quotes by W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
You cannot inspect quality into the product it is already there.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
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If someone can make a contribution to the company he feels important.
W. Edwards Deming
You do not find knowledge in a dictionary, only information.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
Zero defects is a super highway going down the tube.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
We must understand variation.
W. Edwards Deming
The process is not just the sum of its parts.
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
A leader knows who is outside of the system and needs special help.
W. Edwards Deming
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
W. Edwards Deming