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It would be a mistake to export western management to a friendly country.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Mistake
Country
Would
Export
Friendly
Management
Western
More quotes by W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
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Meeting specifications is not enough.
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The worker is not the problem. The problem is at the top! Management!
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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Let us ask our suppliers to come and help us to solve our problems.
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It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
A bad system will beat a good person every time.
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We know what we told him, but we don't know what he heard.
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People are entitled to joy in work.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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Without theory, there are no questions.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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The most important things cannot be measured.
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Hard work and best efforts will not by themselves dig us out of the pit.
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Retroactive management emphasizes the bottom line.
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Management is prediction.
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A man who knows not his limitations is of no use to anyone.
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Hold everybody accountable? Ridiculous!
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming