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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Moral
Give
Take
Giving
Innovate
Needs
Predict
Customers
Market
Lucky
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A man who knows not his limitations is of no use to anyone.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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There is very little evidence that we give a hoot about profit.
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The most important figures for management of any organization are unknown and unknowable.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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You can expect what you inspect.
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You cannot inspect quality into the product it is already there.
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Scrap doesn't come for free, we pay someone to make it.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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The problem is that most courses teach what is wrong.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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People care more for themselves when they contribute to the system.
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Absence of defects does not necessarily build business... Something more is required.
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The most basic problem is that performance appraisals often don't accurately assess performance.
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Without theory there is nothing to modify or learn.
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The process is not just the sum of its parts.
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You should not ask questions without knowledge.
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Information is not knowledge. Let's not confuse the two.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming