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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
People
Bigs
Place
Problem
Wait
Find
Realize
Firsts
Problems
Come
Realizing
First
Small
Must
Waiting
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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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Divide responsibility and nobody is responsible.
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A system can not understand itself.
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It would be a mistake to export western management to a friendly country.
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A goal without a method is nonsense.
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People need to know how their job contributes.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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You can not plan to make a discovery. You do not plan innovation.
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