Quote

If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Find
Realize
Firsts
Problems
Come
Realizing
First
Small
Must
Waiting
People
Bigs
Place
Problem
Wait

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Shrink, shrink variation, to reduce the loss.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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Without theory, there are no questions.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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Hard work and best efforts will not by themselves dig us out of the pit.
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Management's job is to optimize the whole system.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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Management does not know what a system is.
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The job can't be finished only improved to please the customer.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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The customer is the most important part of the production line.
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