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One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Unknown
Take
Must
Visible
Important
Accounts
Needs
Management
Figures
Unknowable
Successful
Nevertheless
Alone
Account
Cannot
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A leader must have knowledge. A leader must be able to teach.
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When a system is stable, telling the worker about mistakes is only tampering.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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The transformation will come from leadership.
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You can not achieve an aim unless you have a method.
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To copy is to invite disaster.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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