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One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Cannot
Account
Take
Unknown
Must
Visible
Important
Accounts
Needs
Management
Figures
Successful
Unknowable
Alone
Nevertheless
More quotes by W. Edwards Deming
You cannot inspect quality into the product it is already there.
W. Edwards Deming
Plants don't close from poor workmanship, but from poor management.
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
Meeting specifications is not enough.
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A rational prediction has an explanation based on theory.
W. Edwards Deming
Lack of knowledge - that is the problem.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
To copy is to invite disaster.
W. Edwards Deming
You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
Judging people does not help them.
W. Edwards Deming
The aim should be to work on the method of management.
W. Edwards Deming
Understanding variation is the key to success in quality and business.
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Knowledge is the key.
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We have to bring back the individual. Management has smothered the individual.
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A leader knows who is outside of the system and needs special help.
W. Edwards Deming