Quote

It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.

W. Edwards Deming

Change background

T
T
T

Change font

TAGS & TOPICS

W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Action
Productivity
Cannot
Required
Enough
Obligation
Must
Commit
Life
Management
Committed
Support
Delegated
Quality
Obligations

More quotes by W. Edwards Deming

Image
You do not find knowledge in a dictionary, only information.
W. Edwards Deming
Image
The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
W. Edwards Deming
Image
Retroactive management emphasizes the bottom line.
W. Edwards Deming
Image
It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
Image
A leader must have knowledge. A leader must be able to teach.
W. Edwards Deming
Image
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
Image
We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
Image
A rule should suit the purpose.
W. Edwards Deming
Image
Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
W. Edwards Deming
Image
Hard work and best efforts will not by themselves dig us out of the pit.
W. Edwards Deming
Image
The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
W. Edwards Deming
Image
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
Image
Experience by itself teaches nothing.
W. Edwards Deming
Image
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
W. Edwards Deming
Image
Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
Image
We know what we told him, but we don't know what he heard.
W. Edwards Deming
Image
A leader is a coach, not a judge.
W. Edwards Deming
Image
You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
W. Edwards Deming
Image
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
Image
Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming