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You must not run your Organization as a functional hierarchy. You must understand it as a System.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Running
Must
Functional
Hierarchy
Organization
System
Understand
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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In God we trust all others bring data.
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If you do not know how to ask the right question, you discover nothing.
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...the most important things we need to manage can't be measured.
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Shrink, shrink variation, to reduce the loss.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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The emphasis should be on why we do a job.
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Manage the cause, not the result.
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