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Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
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Getting
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All models are wrong some models are useful.
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The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
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You do not install quality you begin to work at it.
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The most important things cannot be measured.
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Nobody goes to work to do a bad job.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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Scrap doesn't come for free, we pay someone to make it.
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Competition should not be for a share of the market-but to expand the market.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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The process is not just the sum of its parts.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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Confusing common causes with special causes will only make things worse.
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We want best efforts guided by theory.
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Don't expect smart people to listen to you without proof.
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A leader's job is to help his people.
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Profit in business comes from repeat customers
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When we cooperate, everybody wins.
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I am not reporting things about people. I am reporting things about practices.
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Quality comes not from inspection, but from improvement of the production process.
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