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Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
System
Getting
Give
Today
Giving
Designed
Perfectly
Exactly
More quotes by W. Edwards Deming
Competition should not be for a share of the market-but to expand the market.
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The customer is the most important part of the production line.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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The customer invents nothing. New products and new services come from the producer.
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It only takes a little innovation.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
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Knowledge needs to be a verb.
W. Edwards Deming
No requirement of industry is so much neglected as operational definitions.
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There must be consistency in direction.
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We should be guided by theory, not by numbers.
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The emphasis should be on why we do a job.
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You do not install quality you begin to work at it.
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Management does not know what a system is.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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The questions are more important than the answers.
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Survival is optional. No one has to change.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
