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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Ones
Economy
Another
Part
Good
Operation
Operations
Separate
Produce
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A bad system will beat a good person every time.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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A rule should suit the purpose.
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We should work on our process, not the outcome of our processes.
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Quality is everyone's responsibility.
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Don't expect smart people to listen to you without proof.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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The individual has been crushed by our style of management today.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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In God we trust all others bring data.
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A leader is a coach, not a judge.
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We are here to learn, to make a difference and to have fun.
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There is no knowledge without theory.
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Monetary rewards are not a substitute for intrinsic motivation.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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Uncontrolled variation is the enemy of quality.
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Plants don't close from poor workmanship, but from poor management.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
