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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Achieve
Quality
Talking
Slowing
Production
Productions
Gains
Anybody
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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Scrap doesn't come for free, we pay someone to make it.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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It is not necessary to change. Survival is not mandatory.
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A bad system will beat a good person every time.
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Experience by itself teaches nothing.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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To optimize the whole, we must sub-optimize the parts
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