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You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Manage
System
Doesn
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The worker is not the problem. The problem is at the top! Management!
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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Knowledge is the key.
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Many people in management are being paid to produce waste.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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Retroactive management emphasizes the bottom line.
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It is not necessary to change. Survival is not mandatory.
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Profit in business comes from repeat customers
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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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Management does not know what a system is.
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A leader's job is to help his people.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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We have to bring back the individual. Management has smothered the individual.
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There is no knowledge without theory.
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Management's job is to optimize the whole system.
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