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You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Manage
System
Doesn
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Improve quality, you automatically improve productivity.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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Quality comes not from inspection, but from improvement of the production process.
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Each system is perfectly designed to give you exactly what you are getting today.
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It's not enough to do your best you must know what to do & then do your best.
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People need to know how their job contributes.
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Understanding variation is the key to success in quality and business.
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There is very little evidence that we give a hoot about profit.
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The most basic problem is that performance appraisals often don't accurately assess performance.
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Shrink, shrink variation, to reduce the loss.
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