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You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Manage
System
Doesn
More quotes by W. Edwards Deming
We have to bring back the individual. Management has smothered the individual.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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Meeting specifications is not enough.
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Managing by results only makes things worse.
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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Nobody should try to use data unless he has collected data.
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming
A leader must have knowledge. A leader must be able to teach.
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Management's job is to optimize the whole system.
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Each system is perfectly designed to give you exactly what you are getting today.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming
People need to know what their jobs are.
W. Edwards Deming
Experience by itself teaches nothing.
W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
