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Put a good person in a bad system and the bad system wins, no contest.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Person
Good
Contest
Contests
Wins
System
Winning
Persons
More quotes by W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
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Absence of defects does not necessarily build business... Something more is required.
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People learn in different ways: reading, listening, pictures, watching.
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It only takes a little innovation.
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Any two people have different ideas of what is important.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
The most important things cannot be measured.
W. Edwards Deming
Many people in management are being paid to produce waste.
W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming
It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
