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To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Parts
Whole
Must
Optimize
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If you destroy the people of a company, you do not have much left.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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Don't expect smart people to listen to you without proof.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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Quality comes not from inspection, but from improvement of the production process.
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Nobody goes to work to do a bad job.
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You can not define being exactly on time.
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You can not achieve an aim unless you have a method.
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Innovation comes from the producer - not from the customer.
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Information is not knowledge. Let's not confuse the two.
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We are here to learn, to make a difference and to have fun.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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You can not hear what you do not understand.
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A man who knows not his limitations is of no use to anyone.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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Let us ask our suppliers to come and help us to solve our problems.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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A leader must have knowledge. A leader must be able to teach.
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
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