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To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Optimize
Parts
Whole
Must
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You do not install quality you begin to work at it.
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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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Defects are not free. Somebody makes them, and gets paid for making them.
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A goal without a method is nonsense.
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Zero defects is a super highway going down the tube.
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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
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Judging people does not help them.
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Retroactive management emphasizes the bottom line.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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It is not necessary to change. Survival is not mandatory.
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The questions are more important than the answers.
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Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
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There must be consistency in direction.
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Scrap doesn't come for free, we pay someone to make it.
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Change the rule and you will get a new number.
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3% of the problems have figures, 97% of the problems do not.
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You should not ask questions without knowledge.
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In God we trust all others bring data.
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Many people in management are being paid to produce waste.
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Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming