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Knowledge needs to be a verb.

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Verb
Verbs
Knowledge
Needs

More quotes by W. Edwards Deming

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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming
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Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
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To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
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The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
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Without questions, there is no learning.
W. Edwards Deming
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A rational prediction has an explanation based on theory.
W. Edwards Deming
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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
W. Edwards Deming
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Improve quality, you automatically improve productivity.
W. Edwards Deming
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Anyone that enjoys his work is a pleasure to work with.
W. Edwards Deming
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The questions are more important than the answers.
W. Edwards Deming
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Management by results - like driving a car by looking in rear view mirror.
W. Edwards Deming
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Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
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Quality is everyone's responsibility.
W. Edwards Deming
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Zero defects is a super highway going down the tube.
W. Edwards Deming
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The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
W. Edwards Deming
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
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It does not happen all at once. There is no instant pudding.
W. Edwards Deming
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming