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Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Automatic
Transformation
Learned
Must
More quotes by W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
W. Edwards Deming
What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
Scrap doesn't come for free, we pay someone to make it.
W. Edwards Deming
Change the rule and you will get a new number.
W. Edwards Deming
We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
In God we trust all others bring data.
W. Edwards Deming
Lack of knowledge - that is the problem.
W. Edwards Deming
Quality starts in the boardroom.
W. Edwards Deming
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
The customer is the most important part of the production line.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming