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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Comes
Improvement
Aim
Findings
Finding
Late
Ineffective
Ones
Inspection
Quality
Costly
Process
Throwing
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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When people try to do what they can not do, they wish to give up.
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If you do not know how to ask the right question, you discover nothing.
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There is no substitute for knowledge.
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Without theory there is nothing to modify or learn.
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